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Knowledgebase

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Payment Options

Category: Knowledgebase

Net Diatom accepts cash and debit/credit purchases either in store, via phone, or online at https://netdiatom.org.    Net Diatom accepts all major card brands such as Visa, Mastercard, American Express and others a surcharge is added to invoices using digital payments. Payment pl...

Website or Mobile Application agreement policy 13.2

Category: Knowledgebase

It is our policy (13.2 NET DIATOM POLICIES) that we must include a Website design or mobile application agreement with each client who orders one of these services from Net Diatom.   If the policy can not be agreed upon by policy an agreement can not be made and we would refuse s...

Right to refuse service 13.1

Category: Knowledgebase

By natural right, Net Diatom and its associates or contracted team members, may refuse the service to any individual at any time at the company's discretion.  Without question and without warning Net Diatom may withdraw from any project or task as defined by this policy. Net Diat...

Privacy Policy 18.9

Category: Knowledgebase

Privacy Policy Last updated: January 31, 2022 This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal da...

Appointment Scheduling Policy 12.3

Category: Knowledgebase

Net Diatom is open 24/7 365 online at www.netdiatom.org.   Our headquarters is open to the public during public operating hours at:   123 S 6th St, Marshall, IL 62441 All other entrances are closed from public access.   Monday thru Thursday we are open 11 am to 5pm cst and appoin...

Daily Tasks policy 7.0

Category: Knowledgebase

Daily Tasks policy 7.0  Net Diatom day to day operations encompass a large variation of tasks and goals. The following is the expectations for every team member daily. Failure to complete any of the following tasks can lead to a level 1 warning. • Turn on/off open sign • Turn on/...

Vehicle Care Policy 129.2

Category: Knowledgebase

Vehicle Care Policy 129.2   Policy: Vehicle Care for Net Diatom   Effective Date: [Insert Date]   1. Purpose: The purpose of this policy is to establish guidelines and procedures for the care and maintenance of vehicles owned or leased by Net Diatom. It aims to ensure the safety,...

Company Email Use Policy 129.1

Category: Knowledgebase

Company Email Use Policy 129.1 Company Email Use Policy for Net Diatom   Objective: The objective of this policy is to establish guidelines and procedures for the appropriate use of company email by employees of Net Diatom. This policy aims to ensure the effective and professiona...

Apple Screen Repair Policy 210.10

Category: Knowledgebase

Apple Screen Repair Policy 210.10   Net Diatom will no longer repair or service screen on Ipad, Ipod, Iphone, or iMac computers and devices effective 2/23/23. The company (Apple- Macintosh) makes it difficult to repair its products by using proprietary screws, unibody enclosures,...

Deprecated Software Policy 50.99

Category: Knowledgebase

Net Diatom ends support for the following end-user programs in 2022;Net Diatom Videostream: Deprecated 10/26/22Net Diatom Logo Maker: Deprecated 10/18/22Net Diatom Team Management System: Deprecated 8/10/22 Software obsolescence The concept of deprecated features also extends to ...

Security Policy 1.999

Category: Knowledgebase

Security Policy 1.999 The following policy was created by members of the corporate board to allow for strict security measures. All work conducted regarding client projects and FTP use must be on a VPN. All computers for staff will be fit with VPN prior to 11/1/2022 to remain in ...

ADA Compliance WCAG Policy 300.1

Category: Knowledgebase

ADA Compliance WCAG Policy 300.1   Starting in 2022, Is it illegal for a website to not be accessible?In the United States, the Americans with Disabilities Act (ADA) governs everything to do with website accessibility for people with disabilities. ADA outlines that any person or ...

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